CONCLUSIONįollowing these steps let me correct the Service Tag on the server and my OCD regarding the issue was now at rest. Please find the steps below to reset the service tag on your motherboard.Ī) Open the server and locate the “System Board Jumper Settings”ī) Move PWRD_EN jumper to pin 4-6 parallel to the NVRAM_CLR jumper and turn on the server.Ĭ) When the boot menu pops up Press “F2” to enter “System Setup”ĭ) Find and select “Service Tag Settings”.Į) Delete the old service tag and type the new one then click OK and restart the server.į) Turn off the server and move back the PWRD_EN to the original position then turn on the server. Note: This may not work on all Dell servers but did work for a Dell PowerEdge R730. I then reached out to the vendor who sold the server to see if they could help and they did! It’s possible to change the Service Tag after the fact. Except when I did no “Service Tag Settings” option was available, and they were no help after that. So naturally I called Dell, lady said, “Go into the BIOS and then to ‘Service Tag Settings’ and change it to the correct one”. It was at this point I wondered if my Guardian Angels enjoyed the little prank on me, because these issues always seem to find me, as if a curse has been placed on me. What I realized is that the Service Tag label on the server chassis was correct but the one hard coded in the firmware was not, it was off by one character, probably a typo.
#Change dell service tag drivers
I will then copy into the Dell Drivers and Downloads page and grab the installers to update the firmware, except in this case, what was showing in the search results was not a Dell PowerEdge R730, but a consumer-end desktop PC. Which for Dell systems is the also the Service Tag.
#Change dell service tag serial number
Once in Windows PE, I will grab the serial number in Command Prompt via the command below: wmic bios get serialnumber I may share a guide on this in the future, as Windows PE has helped so many times! In this case, an image created via the Win10XPE builder. So, what I will normally do if an OS is not pre-installed, I will boot up a customized Windows PE image and update through that. When the Dell PowerEdge R730 arrived, I wanted to make sure firmware was up-to-date, BIOS, RAID controller, iDRAC, disk drives, etc. They didn’t want to spend a lot of money of course, so we went with a refurbished server. Earlier this year, I worked on a server migration project for a business. Changing the Service Tag on a Dell server is possible.
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